Shipping policy

 

Processing Time
All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping: [6–8 business days]

Delivery times are estimates and may vary due to carrier delays or circumstances beyond our control.

Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number. Tracking information may take up to 24–48 hours to update.

International Shipping
If international shipping is available, customers are responsible for any customs duties, taxes, or fees imposed by their country.

Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages
We are not responsible for shipping delays caused by the carrier. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

Damaged Packages
If your order arrives damaged, please contact us within [7 days] of delivery with photos of the packaging and item so we can assist you.

Contact Us
If you have any questions about shipping, please contact us at:
[support@sumoudcollective.com]